OVERVIEW
Welcome to GOTSENT. The terms “we”, “us” and “our” refer to Ahhsemble Pty Ltd trading as GOTSENT. GOTSENT operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the Services). GOTSENT is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, set out your rights and responsibilities when you access or use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use the Services.
To access or use certain parts of the Services, including placing orders, you may be required to provide personal information such as your email address, billing details, payment information and shipping address. You represent that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer or assign your account to another person.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display product information accurately. However, colours, textures and product appearance may vary depending on your device, screen settings and materials used.
We do not guarantee that product appearance or quality will meet individual expectations or exactly match images shown.
All product descriptions, availability and pricing are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. GOTSENT reserves the right to accept or decline any order at its discretion. An order is not accepted until payment has been received and we confirm acceptance.
Please review your order carefully before submitting. Once an order is accepted, cancellation or changes may not be possible.
If we are unable to accept or fulfil your order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund and Returns Policy.
You represent that purchases are for personal or household use only and not for resale or commercial distribution.
Any visual previews or mock-ups provided on the website, including live previews, are illustrative only and do not guarantee exact final placement or appearance.
SECTION 4 – PRODUCT-SPECIFIC TERMS
Certain products offered by GOTSENT may be subject to additional terms and conditions, including but not limited to personalised items, subscription products, and perishable or consumable goods.
Where applicable, these additional terms form part of these Terms of Service and are incorporated by reference. Please review any product-specific terms disclosed on the relevant product page or in our Product-Specific Terms prior to purchase.
SECTION 5 – PRICES AND BILLING
Prices, promotions and availability are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.
Prices do not include taxes, shipping, handling, customs or import charges unless expressly stated.
You agree to provide current, complete and accurate payment and account information. By submitting payment details, you represent that you are authorised to use the payment method provided.
SECTION 6 – SHIPPING AND DELIVERY
Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events outside our reasonable control.
Risk of loss and title pass to you once the order is handed to the carrier.
SECTION 7 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, logos, text, images, graphics, videos and design elements, is owned by or licensed to GOTSENT and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. No rights or licences are granted except as expressly stated.
SECTION 8 – OPTIONAL TOOLS
The Services may include access to third-party tools provided “as is” and “as available”. We do not control or endorse these tools and are not responsible for their operation or use.
SECTION 9 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for third-party content, policies or practices. Accessing third-party sites is at your own risk.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
GOTSENT uses Shopify to power the Services. Any purchase is made directly with GOTSENT. Shopify is not responsible for transactions between you and GOTSENT, and you release Shopify from claims relating to such transactions.
SECTION 11 – PRIVACY
All personal information collected through the Services is governed by our Privacy Policy and, where applicable, Shopify’s Privacy Policy.
SECTION 12 – FEEDBACK
Any feedback you submit may be used by GOTSENT without restriction or compensation. You warrant that you own or have rights to submit such feedback.
SECTION 13 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if information is inaccurate.
SECTION 14 – PROHIBITED USES
You must not misuse the Services or engage in unlawful, abusive, misleading, infringing or harmful conduct.
SECTION 15 – TERMINATION
We may suspend or terminate access to the Services at any time without notice. Obligations incurred prior to termination survive.
SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, to the fullest extent permitted by law.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, GOTSENT is not liable for indirect, incidental or consequential damages arising from use of the Services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless GOTSENT and its affiliates from claims arising from your breach of these Terms or misuse of the Services.
SECTION 19 – SEVERABILITY
If any provision is held unenforceable, the remaining provisions remain in effect.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and GOTSENT.
SECTION 21 – ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia. You submit to the jurisdiction of its courts.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT
Ahhsemble Pty Ltd trading as GOTSENT
ABN 73 691 272 303
Ground Floor, 80 Dorcas Street, Southbank VIC 3006
Email: hello@gotsent.com.au
Phone: 1300 131 163
