Free Express & Same Day Shipping For Orders Over $120
Terms and Conditions
These Free Express and Same Day Shipping Promotion Terms and Conditions apply to shipping offers made available by Ahhsemble Pty Ltd trading as GOTSENT (ABN 73 691 272 303) (referred to as GOTSENT, we, us, our).
By placing an order on the GOTSENT website that qualifies for this promotion, you agree to be bound by these terms.
Application and relationship to other terms
1.1 These Free Express and Same Day Shipping Promotion Terms and Conditions apply in addition to GOTSENT’s Website Terms and Conditions, Privacy Policy, Returns Policy, Official Launch Promotion Terms and Conditions, Free Standard Shipping Promotion Terms and Conditions, and GOODSEND VIP Circle Promotional Terms and Conditions.
1.2 If there is any inconsistency between these terms and other GOTSENT policies, these terms prevail only to the extent of the inconsistency in relation to this promotion.
1.3 Nothing in these terms limits or excludes any rights or remedies available to consumers under the Australian Consumer Law.
Promotional nature and scope
2.1 Free express shipping and free same day delivery are promotional offers made available by GOTSENT from time to time and are not guaranteed to be available permanently.
2.2 These offers may be available during the Official Launch Promotion and may continue beyond the Official Launch Promotion period, subject to GOTSENT’s discretion.
2.3 The availability of free express shipping or free same day delivery, and whether either may be combined or stacked with other promotions, discounts or offers including VIP benefits, is promotion specific and determined by GOTSENT at its discretion.
2.4 In future promotions or campaigns, free express shipping or free same day delivery may apply on a standalone basis, may be excluded entirely, or may not be eligible to be combined with other promotional offers unless expressly stated otherwise.
2.5 Nothing in these terms creates an ongoing entitlement to free express shipping or free same day delivery.
Eligibility and qualifying order value
3.1 Complimentary shipping is available on eligible Australian orders with a Final Checkout Total of AUD 120 or more.
3.2 Eligible customers will receive either free same day delivery for qualifying delivery addresses within eligible Melbourne postcodes or free express shipping for eligible Australian delivery addresses outside same day delivery zones.
3.3 The applicable free shipping method is determined automatically at checkout based on the delivery address provided.
3.4 The Final Checkout Total is calculated after all promotional pricing, discounts, VIP benefits, store credits, gift cards and other adjustments have been applied and includes GST.
3.5 The free shipping threshold applies per order and not per individual product or item.
Scope and exclusions
4.1 Free same day delivery is available only to eligible Melbourne metropolitan postcodes as determined by GOTSENT and its delivery partners.
4.2 Free express shipping applies to standard domestic express delivery services within Australia.
4.3 Customers are not entitled to select free same day delivery outside eligible Melbourne postcodes. Orders delivered outside same day delivery zones will receive free express shipping only where eligible.
4.4 Standard shipping, international shipping or alternative delivery services are excluded unless expressly stated otherwise on the GOTSENT website.
4.5 Free express shipping or free same day delivery may not be available for all delivery addresses, regions or postcodes including remote or restricted locations, as determined by the carrier or by GOTSENT at its discretion.
4.6 Free express shipping or free same day delivery may be excluded from specific products, collections, oversized items, limited releases, bundles or promotions at GOTSENT’s discretion.
4.7 Additional fees including remote area surcharges, oversized item fees, special handling fees or carrier surcharges may not be included in this promotion where such fees are disclosed at checkout.
Delivery timeframes and carrier performance
5.1 Delivery timeframes provided by GOTSENT are estimates only and are not guaranteed.
5.2 Delivery times may be affected by factors beyond GOTSENT’s reasonable control including carrier capacity, peak periods, public holidays, weather events, system outages or supply chain disruptions.
5.3 GOTSENT is not responsible for delays caused by third party carriers once an order has been dispatched.
Changes, suspension and withdrawal
6.1 GOTSENT reserves the right to amend the free shipping threshold, eligibility criteria, applicable delivery services, stackability with other promotions or conditions of this promotion at any time.
6.2 GOTSENT may suspend or withdraw this promotion in whole or in part without prior notice, subject to applicable law.
6.3 Changes do not affect orders that have already been accepted and processed prior to the change.
Misuse and abuse
7.1 GOTSENT reserves the right to investigate suspected misuse or abuse of this promotion, including order manipulation intended to qualify for free shipping.
7.2 Where misuse or abuse is identified, GOTSENT may cancel orders, revoke free shipping eligibility or take other reasonable action.
Force majeure
8.1 GOTSENT is not responsible for any failure or delay in providing free express shipping or free same day delivery where such failure or delay is caused by events beyond its reasonable control.
8.2 Such events may include natural disasters, pandemics, government actions, carrier disruptions, labour disputes, cyber incidents, system outages or supply shortages.
Governing law
9.1 These Free Express and Same Day Shipping Promotion Terms and Conditions are governed by the laws of Victoria, Australia.
9.2 The courts of Victoria have exclusive jurisdiction in relation to any dispute arising from these terms.